Returns & Exchanges

At 8BitDo 64 Controller, we want you to be fully satisfied with your gaming experience. If your controller doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the 8BitDo 64 Controller in its original packaging, ensuring all cables, manuals, and adapters are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of receiving your RMA.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware condition, we will process your refund or ship your replacement unit within 3-5 business days.